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Welcome to the Change Healthcare podcast.

Change Healthcare is inspiring a better healthcare system.

Whether you need to improve operational efficiency, optimize financial performance, or enhance the consumer experience, we offer the industry insight and innovative technology to help you meet your objectives.

May 18, 2020

From his vantage point as CEO of America’s Health Insurance Plans (AHIP), Matt Eyles has a unique perspective on myriad challenges payers, their members, and their provider networks face during the COVID-19 pandemic; and what our post-pandemic future might look like. In this episode, Carolyn Wukitch, SVP and GM of Network and Financial Management at Change Healthcare, talks with Eyles about these topics and more, including:

  • Challenges health plans face during the pandemic
  • Engaging members with underlying health issues
  • Acceleration of telehealth––today and tomorrow
  • Planning for 2021 amid immense uncertainty
  • Supporting providers on the front line
  • Helping the newly unemployed
  • Removing cost barriers to treatment
  • The impact of Medicaid member increase
  • COVID-19's impact on provider networks
  • COVID-19 testing and reopening the economy

Episode Resources

  1. Matt Eyles' bio
  2. Carolyn Wukitch's bio
  3. AHIP website
  4. AHIP COVID-19 FAQ
  5. AHIP COVID-19 Resources 
  6. AHIP 2020 Institute & Expo Online
  7. Change Healthcare Offers Free Connected Consumer Health™ Interoperability Solution for Health Plans to Meet CMS Deadline
  8. Solutions for Payers
  9. Consumer Payments & Communication Services
  10. Eligibility & Enrollment Solutions
  11. Healthcare Consulting Services
  12. Payment Accuracy Solutions
  13. Provider Network Optimization Solutions
  14. Risk Adjustment Analytics Solutions
  15. Value-Based Care Enablement Solutions
  16. Value-Based Payment Solutions
  17. COVID-19 Updates and Resources
  18. COVID-19 Updates Newsletter

Show Resources