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Welcome to the Change Healthcare podcast.

Change Healthcare is inspiring a better healthcare system.

Whether you need to improve operational efficiency, optimize financial performance, or enhance the consumer experience, we offer the industry insight and innovative technology to help you meet your objectives.

Dec 18, 2020

The way health plans communicate with members today is strikingly similar to how they communicated 10, 20, even 30 years ago: mostly on paper via U.S. mail. Why are member communications largely stuck in the past while most other industries have aggressively shifted to digital engagement? A recent Harris Poll study of...