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Change Healthcare is inspiring a better healthcare system.

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Jul 6, 2020

Responding to security and privacy challenges in the age of COVID-19 is a tall order—and it’s even more complicated if you’re just starting a new role as a chief information security officer (CISO). Meet Steven Ramirez, who became Chief Information Security Officer for University of Louisville Health in January. He met with John Zuziak to share his story of a COVID-era indoctrination by fire, discuss the changing risk management landscape, and reflect on cybersecurity issues facing every healthcare CISO.

Today's panelists are John Zuziak, Cyber Security Practice Director for Change Healthcare Consulting; and Steve Ramirez, CISO for University of Louisville Health.

They discuss:

  • The career track that led to a CISO role
  • Balancing regulation, cyber threats, and patient safety
  • How COVID-19 changed Steve’s 90-day plan
  • Ways to use resources, including existing security assessments, to define initial goals
  • The pandemic's impact on the University of Louisville Health’s IT security
  • New trends in threats and attacks targeted at remote employees
  • Steps to drive a secure transition to a virtual workforce
  • Using IT to speed employee onboarding when in-person engagement is not an option
  • Goals to guide a CISO during a pandemic
  • The secret sauce for communicating risks and incidents in the boardroom

Episode Resources

  1. John Zuziak’s bio
  2. Steven Ramirez’s bio
  3. The Essential Role of a Chief Information Security Officer
  4. How to Mitigate Risks with Virtual CISO Services
  5. Healthcare Consulting Services
  6. Change Healthcare Industry Insights
  7. COVID-19 Updates and Resources
  8. COVID-19 Updates Newsletter
  9. Change Healthcare Insights Newsletter

Show Resources