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Welcome to the Change Healthcare podcast.

Change Healthcare is inspiring a better healthcare system.

Whether you need to improve operational efficiency, optimize financial performance, or enhance the consumer experience, we offer the industry insight and innovative technology to help you meet your objectives.

Jan 12, 2020

What was once the realm of science fiction has become science fact. It's no exaggeration to say that artificial intelligence is now woven into the fabric of daily life. Voice assistants, image recognition, autonomous vehicles, customer support bots, robotics, e-commerce—the value of AI keeps growing across industries, including healthcare.

And the value for healthcare isn't limited to clinical pursuits. AI is now serious business in the clinical, financial, and engagement arenas. On today's show, Change Healthcare executives Nick Giannasi, Ph.D., EVP and Chief AI Officer, and Frederick Eliasson, EVP and CFO, provide a backgrounder on AI in healthcare, discuss AI's impact on healthcare's cost/quality curve, and explain how and why Change Healthcare embedding AI into our financial, clinical, and engagement solutions.

  • How to explain artificial intelligence and machine learning to anyone (1:48)
  • Why we need AI in healthcare (7:15)
  • The “four enablers” that make AI relevant for healthcare (11:58)
  • Why Change Healthcare’s platform is fertile ground for AI-infused solutions (14:57)
  • Examples of how AI is helping providers and payers today (21:00)
  • The risks and challenges of applying AI in healthcare (28:25)

Episode Resources

  1. Nick Giannasi's bio
  2. Fredrik Eliasson's bio
  3. Artificial Intelligence and Healthcare
  4. How to Improve Claims Lifecycle Management with AI
  5. How to Prevent Denials with AI
  6. How to Identify Missing Charges with AI
  7. How to Modernize Dual Enrollment with AI
  8. Change Healthcare Brings AI to CareSelect™ Imaging
  9. Change Healthcare Artificial Intelligence Rewrites the Rules of Charge Capture
  10. New AI from Change Healthcare Can Help Providers Prevent Denials
  11. Change Healthcare Unveils Claims Lifecycle Artificial Intelligence
  12. Change Healthcare and Health Fidelity Partner to Increase Quality and Accuracy of Risk Adjustment Coding
  13. Change Healthcare Fuses Artificial and Human Intelligence for Medicare Advantage Dual Eligibility and Enrollment

Show Resources