Preview Mode Links will not work in preview mode

Welcome to the Change Healthcare podcast.

Change Healthcare is inspiring a better healthcare system.

Whether you need to improve operational efficiency, optimize financial performance, or enhance the consumer experience, we offer the industry insight and innovative technology to help you meet your objectives.

Nov 14, 2019

Payers can reap profound cost savings by moving their provider networks from paper to electronic payment (e-payment). But after 20 years of encouraging various forms of e-payment, only 60% of medical providers are accepting them.¹

Imagine if only 60% of other forms of commerce accepted electronic payments. Why the snail’s pace in healthcare?

Listen in as Bill Barbato and Jason Koch share their answers to this question, and review how e-payment continues to challenge  payers, and ways payers can break the logjam to boost e-payment adoption.

Here are the topics they touched on:

  • The lingering impact of early industry missteps when introducing e-payment (02:40)
  • New e-payment options that help overcome providers' reluctance (06:17)
  • The e-payment approach smaller-volume providers often embrace first (08:39)
  • Why offering multiple e-payment options is essential (10:57)
  • Obstacles: Enrollment and the lack of EDI delivery (15:02)
  • Electronic payment impact on the reconciliation process (18:07)
  • How to send high-quality electronic remittance advice (20:48)
  • Achieving win-win relationships with providers (26:43)

Episode Resources

  1. Bill Barbato's bio
  2. Jason Koch's bio
  3. Virtual Provider Payments: The Good, The Bad, The Opportunity
  4. The Importance of High-Quality Electronic Remittance Advice (ERA)
  5. Make It Easy for Providers to Choose Electronic Payments
  6. Covenant Administrators Shares Results
  7. Change Healthcare Payment Management Solutions

 Show Resources 

 1 Source